Senior Travel Specialist

OROKO Travel is a leading luxury travel company creating bespoke itineraries for discerning clients. We are passionate about travel and dedicated to providing exceptional customer service.

About the role: 

As a Senior Travel Specialist, you will be a key member of our sales team, responsible for designing and booking bespoke luxury holidays for our discerning clients. You will act as the main point of contact, providing expert guidance and personalised service to ensure a seamless and unforgettable travel experience.

Responsibilities: 

• Take ownership of selling and booking luxury holidays, including preparing detailed quotations and holiday documentation.
• Consult with clients to understand their travel preferences and create inspiring itineraries that meet their specific needs.
• Provide expert advice on destinations, activities, accommodations, and logistics.
• Execute all bookings, ensuring a seamless experience from initial inquiry to the client’s return home.
• Develop and maintain in-depth product knowledge of OROKO Travel’s portfolio and destinations.
• Meet with clients face-to-face when required to build rapport and strengthen relationships.
• Collaborate with other team members to ensure seamless communication and operational efficiency.
• Deliver exceptional guest service at all stages of the booking process and embody OROKO Travel’s core values.

About You: 

You are a passionate and experienced travel specialist with a proven track record of success in the luxury travel industry. You possess:

• In-depth knowledge of various travel destinations and products.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation skills.
• Exceptional attention to detail and organizational skills.
• Ability to work proactively and independently.
• A team player with a positive attitude and a willingness to learn.

Benefits: 

• Competitive salary.
• Generous annual leave of 25 days per annum.
• Travel fund for travel to relevant worldwide destinations.
• Pension contribution.
• Flexible working hours with very limited weekend work.
• Discounted travel with OROKO suppliers.
• Supportive and collaborative work environment.
• Opportunity to learn and grow within a leading luxury travel company.

Location: Our office is based in Clonskeagh, Dublin 6. This role is office-based, offering you the chance to work closely with our team and learn from experienced professionals.

Requirements:

• Bachelor’s degree in travel, tourism, business, or a related field (preferred).
• At least 3 years of experience in the luxury travel industry.
• Fluency in English.

To Apply: Please submit your CV and cover letter to recruitment@orokotravel.ie