Travel Coordinator

OROKO Travel is a leading luxury travel company creating bespoke itineraries for discerning clients. We are passionate about travel and dedicated to providing exceptional customer service.

About the role: 

As a Travel Coordinator, you’ll be a key member of our sales team, playing a vital role in designing and booking bespoke luxury holidays for our discerning clients. You’ll work closely with our experienced Travel Specialists to create unforgettable travel experiences that exceed expectations.

Responsibilities: 

• Support Travel Specialists in the selling and booking of luxury holidays, including preparing quotations and holiday documentation.
• Coordinate travel arrangements by liaising with suppliers, securing reservations, and ensuring all travel components are confirmed accurately.
• Assist clients with travel-related inquiries, providing detailed information on destinations, logistics, and documentation requirements.
• Manage booking administration, ensuring accuracy in invoicing, payment schedules, and supplier confirmations.
• Ensure seamless execution of bookings from the initial inquiry through to the client’s return home.
• Provide proactive support to resolve any travel issues that may arise before, during, or after a client’s trip.
• Maintain meticulous attention to detail in all aspects of travel coordination and documentation.
• Develop strong knowledge of OROKO Travel’s portfolio, destinations, and travel products.
• Learn and become proficient in all relevant software applications and booking systems.
• Collaborate with all departments to ensure smooth communication and operational efficiency.
• Uphold OROKO Travel’s high standards of service and embody its core values throughout the client journey.

About You: 

You are a passionate and enthusiastic individual with a strong interest in travel and a desire to deliver exceptional customer service. You possess:

• Excellent communication and interpersonal skills.
• Strong organisational skills with meticulous attention to detail.
• Ability to work proactively and efficiently in a fast-paced environment.
• A team player with a positive attitude and a willingness to learn.
• A basic understanding of sales and working with numbers

Benefits: 

• Competitive salary.
• Generous annual leave of 25 days per annum.
• Opportunities to travel to relevant worldwide destinations.
• Pension contribution.
• Discounted travel with OROKO suppliers.
• Supportive and collaborative work environment.
• Opportunity to learn and grow within a leading luxury travel compan.

Location: Our office is based in Clonskeagh, Dublin 6. This role is office-based, offering you the chance to work closely with our team and learn from experienced professionals.

Requirements:

• Bachelor’s degree in travel, tourism, business, or a related field (preferred).
• Fluency in English.

To Apply: Please submit your CV and cover letter to recruitment@orokotravel.ie