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Coronavirus Information

Due to the uncertainty in the market as a result of Covid-19 virus, we want to reassure OROKO clients of the support that we offer and that our continued high levels of tailored service remain in such uncertain climates.

 

We are monitoring The Department of Foreign Affairs and the World Health Organisation’s advice continuously. Our highest priority is to protect the health and safety of our clients; if you are concerned about your upcoming travel plans, please contact us or read the latest DFA and WHO advice on the links below. We will also be keeping this page updated.

DFA Advice

World Health Organization: WHO Advice

We are directed by DFA advice and will continue to amend holidays based on the up-to-the-minute information available from the DFA. For those due to travel to areas directly impacted by DFA travel advice, this means cancelling or amending their planned holidays. For those not directly impacted by DFA travel advice, we will continue to explore the options open to them and be as flexible as possible.

OROKO Travel is in frequent contact with our partners around the world to achieve flexibility regarding terms and conditions, rates, inclusions and cancellations. The relationships we have nurtured allows us to personally discuss our clients' individual requirements with key people in resort who are in a position to make the decisions.

If you are uncertain about travelling on a holiday already booked with us or booking a future holiday, will we go above and beyond to minimise any cancellation losses. We will also explore all possible date and destination changes on a case by case basis.

Every situation is unique and every decision is made with our clients at the forefront of our minds.  We are grateful for your continued support and trust in us, your wellbeing and safety are a vital priority for us.

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